Disruptive Behavior Coaching
Allison Partners has developed a distinct process for helping physicians and other employees whose behavior has been identified as disruptive to a culture of patient safety, according to The Joint Commission’s standards.
Our approach typically includes:
- Direct, candid feedback from organizational leaders, delivered with specific examples and clear consequences in writing
- 360 evaluations, when necessary, to round out the picture
- Coaching grounded in compassion, empathy, patience, and encouragement as the employee works through the feedback
- Action plans for repairing relationships, rebuilding trust, and restoring their reputation
We believe direct, candid feedback from organizational leaders is critical to the process — and that lasting change requires both accountability and support. We also work with organizational leaders to strengthen how they supervise the employee going forward and to clearly communicate the consequences if the behavior doesn’t change. In some cases, we facilitate a conversation between the organizational leader and the employee when both parties believe it would help move the process forward.
